Frequently Asked Questions
Find answers to common questions about Fancy Pets, including shipping, returns, product details, and ordering our stylish pet accessories for cats and dogs.
Fancy Pets is an online boutique for stylish and thoughtfully curated pet accessories. We specialise in fashionable collars, colourful harnesses and leads, modern feeding accessories, toys, and pet lifestyle items designed for cats and dogs.
No, Fancy Pets is an online-only store. This allows us to carefully curate unique and stylish products and deliver them directly to your door.
No. Fancy Pets does not sell live animals and does not offer grooming services. We focus exclusively on premium pet accessories and lifestyle products for cats and dogs.
Our products are shipped from trusted Australian-based suppliers. Shipping locations may vary depending on the item, but all orders are sent from within Australia to ensure reliable delivery and tracking.
Shipping times vary by product, but most orders are dispatched within a few business days. Estimated delivery times will be shown at checkout, and tracking details are provided once your order has been shipped.
Yes. If there’s an issue with your order, please contact us and we’ll be happy to help. For full details on returns and exchanges, please visit our Shipping & Returns page.
If you have a question or need assistance, you can reach us at angelaurquhart2012@gmail.com, and we’ll get back to you as soon as possible.
Fancy Pets
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